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3 Business Strategy Mistakes That Keep Companies Stuck

strategy

 

When I first started out in business, I didn't even know what strategy was. And as a result, I lost a ton of money and wasted a lot of time that could have easily been avoided. Since then I've worked with hundreds of companies across multiple industries, at all different sizes and stages, and during that time I've identified three mistakes that show up over and over again when business leaders sit down to do strategy.

Here's what they are and how to avoid them.

Mistake 1: Doing Strategy Without Understanding Your Numbers

The first thing I do when I work with any company is a deep dive into their financials. Income statement, balance sheet, statement of cash flows, KPIs, financial forecasts. I want to understand where they've been and where the real upside is before we talk about where they're going.

Most companies skip this entirely. They get their team in a room, they dream about the future, they talk about being ten times bigger in five years, and nobody stops to ask whether the numbers actually support any of it. They don't know their sustainable growth rate. They don't know their return on invested capital. They don't know their free cash flow conversion. So everything they build their strategy on is essentially a guess.

I've sat as an observer in strategy sessions where a team spent two full days working through their strengths, weaknesses, opportunities, and threats, talking about their mission and their vision and their values, and not once did anyone mention that gross margin had been declining for eighteen months. Not once did anyone bring up the fact that they were losing customers at an accelerating rate. Not once did anyone talk about the cash flow problem that was quietly building in the background.

That's the disconnect I'm talking about. Strategy without finance is just dreaming. And finance without strategy is just a spreadsheet. The two have to be connected, and that connection has to start before you ever walk into a strategy session.

Mistake 2: Spending Too Much Time on Vision

Vision has its place. In our strategy framework, shared vision is where you define what winning looks like, not just for the company but for your customers, your employees, and your stakeholders. It matters.

But I've seen too many companies spend the majority of their strategy time here and never move forward into the other components that actually determine whether the vision is achievable. They leave the offsite feeling excited and inspired, and then nothing changes because they never got to the hard questions.

What is your market focus and position? In other words, where specifically can your company earn above average returns based on the skills, capabilities, and resources you actually have right now? This isn't a wishlist exercise. It requires analytical work. I was working with a general contractor recently and we did a deep dive on three years of job data, breaking everything down by customer segment and contract value tier. What they believed were their most profitable jobs and customers didn't match the data at all. Their most profitable work was coming from a completely different segment than the one they'd been focused on. That's a market focus and position conversation, and it never would have surfaced in a vision day.

What about competitive behavior? How is your business actually going to compete? Through differentiation? Cost leadership? A focused strategy? If you don't answer that question, your vision is floating in mid-air with no way to get there.

And what about resources and returns? What will it actually cost to execute this strategy, and what returns should you expect from it? You have to model this out. You have to see the economics before you commit.

People often push back here and say, what about Steve Jobs or Elon Musk or Phil Knight? They had big visions before they had the financial results to back them up. And that's true. But here's what that argument misses. Every one of those leaders understood the economics of their business deeply. They knew how their strategy would generate returns. The vision wasn't separate from the economics. It was built on top of them. And the other thing that argument misses is survivorship bias. For every Steve Jobs, there are thousands of business owners who spent years on vision days and never solved the real problems holding their companies back. Nobody writes articles about those people.

Mistake 3: Not Identifying the Constraint

This is the one that costs companies the most, and it's the one most leaders are least willing to confront.

Every business has a constraint. One thing that's holding it back more than anything else right now. And until that constraint is solved, the business stays stuck no matter how many initiatives are on the list or how energized the team feels coming out of an offsite.

I know this because I lived it. I would bump up against the constraint in my own business and instead of solving it, I'd look for something more interesting to chase. A new product. A new strategy. A new direction. Anything that felt more exciting than sitting with the hard, unglamorous work of solving the actual problem. Looking back, I wasted years doing this.

Here's how it shows up in most businesses. A company is experiencing declining revenue every single month. They hold a week-long strategy offsite. They talk about training programs, operating procedures, accountability charts, all kinds of things that are genuinely useful in isolation. But not once do they address the fact that fewer customers are walking through the door. The constraint goes unsolved, and six months later the revenue is still declining.

Before you get into vision work, before you build your initiative list, before you do anything else, identify the number one constraint holding your business back right now. Then make sure your strategy is actually designed to solve it. If your strategy doesn't address your constraint, it doesn't matter how well it's built in every other way. You'll stay stuck.

 

These three mistakes, not knowing your numbers, spending too much time on vision, and failing to identify the constraint, are expensive. Not just because strategy offsites cost money to run, but because pursuing a strategy that isn't rooted in the true economics of your business costs you far more in time, capital, and opportunity than most owners ever stop to calculate.

I went deep on all three in this week's episode of Strategy Meets Finance. Give it a listen: The 3 Biggest Strategy Mistakes Business Owners Make | Ep 240

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Gross Margin
24.3%
Free Cash Flow
$412K
ROIC
11.2%
For illustrative purposes only.
Steve Coughran
About the Author
Steve Coughran

Steve Coughran is the founder of Coltivar and host of the Strategy Meets Finance podcast. He is a CPA with an MBA from Duke University and has spent his career at the intersection of strategy and finance, from EY to serving as CFO of a billion-dollar construction company. He started his first business out of a garage at 16 and grew it into a high-end design-build firm before pivoting to advisory work. Today he helps business owners doing $2M to $100M+ in revenue find where their money is hiding and build the financial system to make more of it. He has authored six books. Outside of work, he is a husband and father, a Brazilian jiu jitsu practitioner, and someone who believes the best businesses are built on clarity, not complexity.